Privacy Policy

At B&B Locksmiths (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

B&B Locksmiths is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we use your personal data, you can contact us at:
Email: bblocks@hotmail.co.uk

Information We Collect

We may collect and process the following personal data:

Name
Email address
Telephone number
Address
Details of enquiries or services requested
Correspondence you send to us
Technical data such as IP address, browser type, and website usage data

How We Use Your Information

We use your personal data to:

Provide and manage our locksmith services
Respond to enquiries and service requests
Fulfil contractual obligations
Improve our website and services
Send marketing communications only where you have given consent

You may opt out of marketing communications at any time by contacting us or using the opt-out options provided.

Lawful Basis for Processing

We process personal data under the following lawful bases:

Contract – to provide services you request
Legitimate interests – to operate and improve our business
Consent – for marketing communications
Legal obligation – where required by law

Sharing Your Information

We do not sell your personal data.

We may share your information only where necessary:

With trusted service providers who support our business operations
Where required by law or to prevent fraud
In the event our business is sold or transferred

All third parties are required to protect your data and comply with UK GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.

Cookies and Website Data

Our website may use cookies to improve functionality and analyse usage. Cookies do not personally identify individuals.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data (where applicable)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

There is no fee for accessing your personal data unless a request is manifestly unfounded or excessive.

External Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: bblocks@hotmail.co.uk